“The human factor is going to be so important.”
Panelists acknowledged that Copilot will be vulnerable to misinformation and disinformation — including that which other generative AI tools might create. Microsoft has prioritized incorporating tools like citations and Content Credentials to ensure that people see Copilot’s generations as starting points rather than as replacements for their own work.
Panelists urged the audience not to fear the impact that generative tools might have. “My team and I are taking this really seriously,” said Chitra Gopalakrishnan, Microsoft’s partner director of compliance. “From development to deployment, all of these features go through rigorous ethical analysis, impact analysis, as well as risk mitigation.”
The panelists did, however, acknowledge later on that generative tools might drastically change the landscape of viable careers. “When you have a powerful tool to partner with, what you need to do is different,” Bird said. “We know some of the jobs are going to change.”
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