Action needs to be taken, now.
a disabled access review website – have released their annual Access Survey and the results make for seriously grim reading.
For example, 72% of respondents said that they found accessibility information on a venue’s website to be misleading, confusing, or inaccurate and considering that 91% of respondents said they try to find disabled access information about a new place before visiting, there is potentially a lot of lost opportunities for new customers and visitors in venues across the UK.
“Our advice would be not to say things are fully accessible because everyone’s needs are different - so what does fully accessible even mean? At Euan’s Guide, our advice is to be as straightforward as you can with your disabled access information – make sure you say what you do have in terms of accessible facilities, and include photos where you can as these often do all the talking.
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