Gartner Supply Chain Symposium/Xpo, Americas: Day 3 Highlights

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Gartner Supply Chain Symposium/Xpo, Americas: Day 3 Highlights
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Highlights from the final day of the Gartner Supply Chain Symposium/Xpo include: ✅ Top SC tech themes ✅ Reciprocal human-machine augmentation ✅ Unlock retail SC potential ✅ Power dynamic: SC & logistics Learn more: See you all next year! GartnerSC

Presented by Noha Tohamy, Distinguished VP Analyst, Gartner

To preserve and grow the collective intelligence of humans and machines, as supply chain leaders, you must do two things simultaneously:Leverage machine intelligence to improve human intelligence “Leading supply chain organizations are using crowdsourcing to improve decision quality in the supply chain, but expanding the definition of the crowd from just a crowd of people, to a crowd of people and machines.”Presented by Michael Dominy, VP Analyst, Gartner

“Faster isn’t always more expensive. Levi’s pivoted during the pandemic to enabling ship from store which was not new in the industry but what Levi’s did from a pricing perspective was. They priced same day delivery lower than overnight and 2-day delivery.” “Leaders encourage risk taking. Gartner analysis of retailer maturity shows that higher maturity retailers are nearly twice as likely to reward risk taking.”Presented by Brian Whitlock, Senior Director Analyst, Gartner

“Faced with adversity, some logistics leaders thrive, running towards fires. But - isn’t it better to focus your efforts on avoiding the creation of those fires in the first place?”

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