Faced with mounting public pressure to take action against robocalls, FCC votes to make it easier for telecom companies to block suspected scam calls on their customers' behalf.
Faced with mounting public pressure to take action against robocalls, the Federal Communications Commission on Thursday voted to make it easier for telecom companies to block suspected scam calls on their customers' behalf.
Companies like AT&T and Verizon can now, under the newly approved rules, automatically enroll their customers in their call-blocking services. Currently, customers have to sign up for the tools. Additionally, the FCC allowed major carries to create new tools giving consumers the ability to block calls from anyone who is not in their contact list.
"This action empowers providers to protect their customers from unwanted robocalls before those calls even reach the customers' phones," the FCC said in a release."If there is one thing in our country right now that unites Republicans and Democrats, liberals and conservatives, socialists and libertarians, vegetarians and carnivores, Ohio State and Michigan fans, it is that they are sick and tired of being bombarded by unwanted robocalls," Pai said in a statement.
But there was some push back to the proposal, which cleared the commission with bipartisan support. Democratic Commissioner Jessica Rosenworcel noted that the FCC did not require the telecom giants to offer the services free of charge, meaning phone companies could charge customers more on their monthly bill.
"I do not think that this agency should pat itself on the back for its efforts to reduce robocalls and then tell consumers to pay up," she said.
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