Family's disappointment after taking dying kitten to pet hospital

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Family's disappointment after taking dying kitten to pet hospital
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The PDSA say they're investigating

A family say they have been left heartbroken and appalled after taking their severely injured 10 month old kitten to a PDSA Petaid Hospital. On Thursday, March 30, Matt Marshall and his wife took their kitten to the Nottingham PDSA Pet Wellbeing Centre, in Radford Road, New Basford, after she was hit by a car."We put her in a blanket and I had her arms, she was still alive but she was losing a lot of blood out of her nose and mouth.

"Ten minutes later we were called into the back and told that our kitten had passed away, we were devastated. Yesterday my partner got a phone call from the PDSA regarding the cremation and where she has been, and then proceeded to mention the £20 again. "We don't mind paying it and never refused to pay it, but there is a time and place for everything. We paid the £20."Regarding the family's complaints and concerns, a PDSA spokesperson said: "Experiencing an emergency and subsequent loss of a pet is deeply distressing. We understand that this is an extremely difficult time for Cass’ family, and we have expressed our sincerest sympathies for their loss.

“Our dedicated team aim to provide a professional and caring service at all times, and the most important thing to us is the welfare of pets in our care. Our team is working with Mr Marshall and his family to understand his concerns.

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