Staffing shortages, product waste, and bad press have taken their toll on these popular chains...
. Customers were also afraid their precious donuts were going to be taken away; they thought Dunkin' dropped the 'Donuts' because it was no longer going to be selling its legendary treats ., Dunkin' got major backlash about its end-of-day closing protocol for employees to throw out mass amounts of donuts and bakery products. The TikTok creator toldthat"throwing away the food at the end of each day is the company's rules.
Tim Horton's has suffered from an inability to remain relevant. Over the years, the chain has been a safe place that's a"reflection of Canadian values and society" said, but now it can't keep up as a corporation as a welcoming place for the younger generations. Millennials are more interested in coffee chain competitors—Starbucks and Dunkin—due to a high social media presence, 'trendy' products, and a big focus on connecting with customers at each location.
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