Joy Simmons lost much of her eyesight to a brain tumor and is legally blind. But she’s been having issues with Uber and Lyft drivers denying rides.
"He looks out for obstacles in the sidewalk," Simmons toldSimmons lost much of her eyesight to a brain tumor and is legally blind. When walking places with Nimble isn’t an option, Simmons may opt for a ride-share app. But she’s been having issues with Uber and Lyft drivers denying them rides.The ride-sharing apps’ drivers are required by company policy and law to always accept service animals in their vehicles. After a couple of denials, Simmons began filming her encounters.
Simmons isn’t alone in her experience. Stacy Fuehrer is also legally blind and works for Beyond Vision. She travels almost everywhere with her guide dog, Onida. The National Federation of the Blind is collecting data on animal-related discrimination involving ride-share apps. It’s received 40 reports nationwide in six months.
Gallegos says the NFB wants harsher penalties for drivers who knowingly deny legitimate service dogs, and consequences for drivers who try to pass of their regular pets as service animals.
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