Tech support scammers now pretend to work for Apple as much as for Microsoft. How to protect yourself from a scam.
Need help with your phone or laptop? Watch out for what's known as the"tech support scam," which is now targeting Apple customers as much as Microsoft Windows users, who represented most victims in the past."I got locked out of it," she said,"And there was no way I could get back in it." She needed help.
The number she called wasn't really Apple customer service at all. Pridemore did not realize that when you search online for a tech company's customer service line, you can easily stumble on a scam site instead."She was inside my account and zoom, zoom, zoom, started transferring money out by Zelle," Pridemore said.
Sarah Wetzel of the Better Business Bureau warns that scammers post fake tech support numbers as part of a larger scheme. Any sort of spelling or grammar error is a red flag that it is not Apple or another major tech company, she said.Wetzel says be especially careful looking up Apple support, Microsoft or Windows support, or Facebook support, and be suspicious of phone numbers or websites you find.We have contacted her bank to see if they can recover some of the funds, but have yet to hear of any resolution. In most cases, the money is gone forever.
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