Despite regular MRI scans at the Royal Preston Hospital showing that the tumour was growing, May Ashford was not offered surgery until five years later
May's husband Alan, who brought the complaint to the Ombudsman, said his family have found no closure.
"My wife suffered horribly from the effects of the tumour for more than four years, and it was obvious to the family and myself when reading the scan reports that the monitoring of her tumour was highly suspect," he said.""The tumour should have been removed before it came into contact with the carotid artery. The fact that it was not is a complete mystery to us."
Ombudsman Rob Behrens said this case once again emphasises the need for urgent improvements to imaging practices in the NHS. "Our casework shows that sadly, Mrs Ashford is not the only person who lost her life because of mistakes related to scans and X-rays," he said. "Timely analysis and reporting of scans is fundamental to the diagnosis and management of many health conditions. The sooner we see changes made; the fewer people we will see harmed by these entirely avoidable failings."
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