A humidity problem Tuesday triggered a massive shutdown of university computer servers, stopping the University of Utah Hospital from receiving new emergency patients.
The University of Utah posted on social media that there was a widespread IT outage in its data center. Reports of the U.'s electronic systems being down started around 3:45 p.m.
Crews are working to restore connectivity and get the servers running again, but there is no estimated time for recovery. Because of the outdoor humidity, teams were adjusting the humidity level of the room where the servers are located. In the process the room became too humid, triggering an automatic shutdown by the room's temperature and humidity controls, communications director Kathy Wilets said.
The hospital is not taking in any new emergency patients via ambulances or helicopter but patient care at all inpatient facilities is functioning normally, university officials said., applications such as Canvas, Peoplesoft, Ultimate Kronos Group, VPN, UMail, University of Utah Home Page, Voice Systems and more are down. Patient care at all inpatient facilities is functioning normally.
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