PSA: If you have an original Eero router, it’s time to upgrade
Other companies’ policies vary. Netgear, for example, promises three years of support after a product has stopped being sold.
A Netgear Orbi, Google Wi-Fi, and first-gen Eero router — the latter is the only one to have reached its official end of life.While a cursory Google search will tell you to replace your router every three to five years, there actually isn’t a hard and fast rule. Sandeep Harpalani, vice president of product management at Netgear, tells me that most routers shouldn’t see significant performance degradation over time unless there’s a hardware failure of some kind.
If you are experiencing problems but your router’s hardware is still ticking along just fine, Harpalani says it’s probably because your Wi-Fi environment has changed. “If you’re seeing issues, it’s most likely because you’re buying all these new devices that would benefit from some of the newer Wi-Fi technologies.” These include routers that are capable of handling faster speeds and providing more robust Wi-Fi performance with new features such as Wi-Fi 6 and Wi-Fi 6E.
If the manufacturer no longer supports your router — as with Eero’s first-gen model — you should get a new one. While these routers will still continue to work, you’re putting your network’s security at risk because they will no longer receive security updates. This could lead to nasty situations, such as when
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