Why 7 million UK smart meters will stop working and what it will mean

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Why 7 million UK smart meters will stop working and what it will mean
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Household smart meters give a live summary of energy usage and its cost – but the planned switch-off of 2G and 3G mobile networks means that some 7 million devices in England, Wales and Scotland will stop working, warns a government committee

A cross-party committee of UK members of parliament has warned that 7 million electricity and gas smart meters are going to stop working in Great Britain. What will this mean for energy customers?Smart meters, which are supposed to automatically report a household’s energy consumption to users and energy companies, use mobile phone networks to connect to energy company servers so they don’t have to rely on homes having broadband connections.

This will leave about 7 million homes without working smart meters, adding to the 3 million installed devices that already weren’t working as of March 2023, says the report.A spokesperson for the Department for Energy Security and Net Zero, which is responsible for smart meters, says energy companies will need to foot the bill.

But the Committee of Public Accounts also points out in its report that the UK government is falling behind on its targets to install the devices – at the start of this year only 57 per cent of all electricity and gas meters were smart – and that those using them tend to have higher incomes and be more able to update appliances that they find out use a lot of power.Smart meters aren’t alone in relying on 3G networks.

E.ON, British Gas and EDF Energy didn’t respond to requests to comment. Smart Energy GB, the energy industry body set up to promote smart meters, declined to comment.

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