Under the plan, restaurants will feature a sleek and modern design with upgraded technology to make convenience, speed and accuracy more available to customers.
Specifically, restaurants will feature a delivery pick-up window to allow customers to bypass the dining room to grab to-go orders. Restaurants will also offer mobile order parking and pick-up shelving inside the restaurant. Kitchens will be redesigned as well as lighting and HVAC units to decrease energy usage and costs.
"To accelerate our business and expand our footprint across the globe, we must consistently meet the needs of our customers however they chose to engage with Wendy's, whether that's through a digital platform or in the drive-thru" Wendy's President and CEO Todd Penegorenhances the customer experience across ordering channels and streamlines operations for our crew, all while creating better returns for franchisees."This story was reported from Los Angeles.
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