'We missed the mark': The inside story of the first weeks at buzzy startup Tia's clinic that aims to reinvent women's health

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'We missed the mark': The inside story of the first weeks at buzzy startup Tia's clinic that aims to reinvent women's health
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Tia wants to make it easier and more comfortable for women to get healthcare. First, it has to confront some growing pains.

McClellan said she was stunned to see some of the cases that came in. For instance a woman came in who had been repeatedly seen by other doctors for yeast infections. McClellan found that she had diabetes, hypothyroidism, and high cholesterol that hadn't been diagnosed.

The clinic is hiring more providers, and going forward the hope is to make sure all new members can book a visit within the first 14 days of joining. Already, Tia said it's hired twoIn a letter to members, the founders — Witte, Yost, and McClellan — wrote: "We are taking the approach that growth must be deliberate, thoughtful, and obsessively monitored to ensure care quality is never — not even for a second — sacrificed because of startup 'growing pains,'" Witte and Yost wrote.

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