Monday marked Day One of Phillip Eng’s new role as general manager of the embattled MBTA. Eng, the former Long Island Rail Road president, has been credited with turning around New York’s troubled transit system.
"It's the best transit system in the world and that's why I'm here," Eng said at his introductory news conference at a Green Line station in Newton, adding,"We are going to work every day to provide the service that the public expects."Sign up for NECN newsletters.
Asked what his first priority would be, Eng said it's everything from safety and communication to partnering with the workers and investing in infrastructure, finding a way to balance the needs of today's riders and tomorrow's with urgency."You're always going to have competing priorities, but then we have to figure out how to do both or multiple," he said, adding that safety, reliability and communication are among the key areas he plans to address early on.
The LIRR is the largest commuter rail in the country, and serves nearly 90 million rides annually, according to the MTA, which manages public transit in the New York City metro area. Eng also had a lengthy tenure with the New York State Department of Transportation, eventually holding positions such as chief engineer and executive deputy commissioner.
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Phillip Eng Takes Helm as MBTA General ManagerMonday marks Day One of Phillip Eng’s new role as general manager of the embattled MBTA. Eng, the former Long Island Rail Road president, has been credited with turning around New York’s troubled transit system. “It’s the best transit system in the world and that’s why I’m here,” Eng said at his introductory news conference at a Green Line station…
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