People who are transgender, wear religious headwear or have disabilities are being referred more frequently for additional screening.
The GAO found that TSA is unable to analyze the number of complaints that were found to have merit or resulted in disciplinary actions because the data are stored in different systems that lack specific fields to collect this information. Improving TSA's analyses of discrimination complaint data could better inform training and other initiatives to help prevent discrimination.
"We're putting new technology in our security screening checkpoints," Pekoske said. "We have a lot of that new technology at Atlanta airport, but part of that technology is to be able to automatically detect prohibited items, which currently we don't have the ability to do.
The TSA screened over 1.5 million airline passengers per day in 2021 as part of its mission to protect the nation's transportation systems. The volume of people it evaluates makes it ever more important that it proceeds . The GAO's new report can now be used as a guideline to improve processes and actions taken by the TSA on a daily basis.
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