Parts of UK booted offline as Virgin Media suffers massive broadband outage
and Twitter, reports started flooding in just past 01:00 local time, with a tally of 27,000-plus, itself only a proportion of Virgin Media users.
A notspot networker at Wavemobile grumbled on Twitter that they'd had a"sleepless night thanks to @virginmedia and ZERO information or apology." They added:"Things go wrong, the least you can do is tell us via a reliable service page. Would have saved me a trip to the office at 3am."the company was"aware of an issue that is affecting broadband services for Virgin Media customers as well as our contact centres.
This will be the last thing British-based techies trying to get a jump on the weekend or organize upgrades over the Easter long weekend will have needed.reader noted:"Mind, it took seven hours for them to acknowledge there was a problem!" Worryingly for its network resilience status, contact centers were also out of reach, with another reader noting:"150 phone contact goes to number not available. Virgin website seems to have dropped back to a 'simple' format. Some websites work, others don't."