Turtle Bay has sent us a statement
TripAdvisor has launched an investigation into reviews left for a Nottingham restaurant. The website allows diners to rate hotels, pubs, restaurants and attractions, ranking them from excellent to terrible.
The message said: "TripAdvisor has grounds to investigate that individuals or entities associated with or having an interest in this property may have attempted to interfere with traveller reviews and/or the Popularity Index for this property. Please take this into consideration when researching your travel plans."We make our best efforts to identify suspicious content and are always working to improve the processes we use to assess traveller reviews.
A spokesperson for Turtle Bay said: "At Turtle Bay, we place huge importance on the integrity of our public reviews across TripAdvisor and other feedback platforms. It can be seen on our Nottingham page that our guests have been leaving a mix of positive and negative reviews, and we welcome all feedback across multiple sources to help us continue to improve and enhance the experience for our guests.
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