Sometimes, teams gain their strength by being greater than the sum of their individual members. But group dynamics and social influence can cause far more problems than they solve.
If your overconfidence leads us to disregard facts that would benefit you or the company, then you’re headed down a self-destructive path, and you willl take everyone down with you.
On a larger scale, confirmation bias can begin with the formation of the group. For example, if I have an exciting but expensive idea for a new marketing campaign, I might not invite the budget-minded CFO for a discussion of my plan.New ideas are hard to come by - and accept when brought to the table - but it’s even more difficult to take the risk and share a totally new idea with a group. This is why groups tend to rely on common knowledge when they get together to generate ideas.
About 1/3 of people conformed to the actors’ incorrect answer, feeling pressure to conform out of fear of being ridiculed or seen as strange. Groupthink undermines the long-term viability of the team as bad decisions pile up. The best, productive, and innovative teams will be ones where the members feel safe to speak their minds, throw out ideas, and negate or support one another without the fear of retribution, attack or dirty looks. Uniformity tends to breed lackluster results. Groups thrive when opinions from different genders, age groups, and ethnicities are welcome..
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