A lot of people use the wrong tone in their emails, and it hurts them. Here's how to really start and end your emails. (via CNBCMakeIt)
A lot of people use the wrong tone in their emails, a recent analysis of nearly 350,000 messages from productivity software firm Boomerang finds. And it can hurt you: People write back significantly more often when you get the tone of your email right.looked at messages from mailing list archives of over 20 online communities from different industries, extracted the opening and closing lines of each email and correlated them to the response rate each email received.
Here's what Boomerang found are the most effective email openings and closings in terms of getting someone to write you back."Hey" and "hello" are both winners, generating a response rate more than 15 percent higher than a formal "dear." Overall, Greenley found that "while omitting a salutation on follow-up replies seems to be increasingly common, it looks like you are best off including an opening, at least in your initial email."Greenley found that "thankful closings" in emails received the most responses, and especially the cheery, optimistic phrase, "Thanks in advance.
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