Alaska workplace advice: There’s a price to pay when managers put off difficult conversations
“It’s not the difficult conversations that bite you the hardest,” I told the manager. “It’s the ones you put off until too late.”
“You’ve told me ‘Caitlin’ spends more time talking with coworkers than working. She makes lots of errors. You keep hoping she’ll improve, but she doesn’t. You’re deciding whether to fire her when she announces her pregnancy. Now, whatever you decode seems like pregnancy discrimination to the Human Rights Commission.”
“You act as if that’s a reason. It sounds like an excuse, and one that tells me you need to build stronger relationships with your other employees. Have the conversation before it’s too late. Besides, if Caitlin doesn’t know what she needs to fix, her performance won’t improve.”If you’re a manager who puts off delivering bad news to employees that need it, here’s what you need to know and do:Managers often pay a steep price for when they delay “bad news” discussions.
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