Travis Kalanick isn’t allowed to ring the bell today for Uber’s IPO. Insiders told Julie188 last year about all the backstabbing and infighting that led to the powerful founder’s ultimate ousting.
a 2014 rape case in New Delhi, India,
Protesters stormed Kennedy Airport, and in solidarity the New York taxi union went on strike. With no cabs available, Uber and Lyft — Uber's archrival in the ride-hailing market — were swamped with ride requests. Uber tweeted it was turning off"surge pricing" to show that it wasn't profiteering.
Instead, Kalanick was reading Fowler's post describing a"Game of Thrones"-style culture within his company, where managers stabbed one another in the back and sexism and sexual harassment ran rampant — and HR didn't seem to care. They spitballed ideas about how to respond to the growing PR crisis, including sharing unflattering information about Fowler during her time at the company and commenting on her harasser .
Google rarely sues anyone. When asked why Waymo would sue Uber, one former Googler theorized that while Google founders Larry Page and Sergey Brin are generous with their handpicked leaders , they may take action if they feel betrayed. Additionally, Uber's head lawyer, Salle Yoo, authorized an investigation into Levandowski and other Otto team members, to ensure they didn't bring over any Waymo technology. This was not an unusual preacquisition legal step, one person explained. Engineers sometimes have backup files on their computers or cloud accounts, perhaps unintentionally.A member of Yoo's team hired an outside law firm that, in turn, hired an investigator, a cybersecurity company called Stroz Friedberg.
To Yoo, Kalanick was the problem. She felt that she was kept out of the loop on matters that could affect the company's legal risk. For instance, as part of this lawsuit, she testified that she wanted Uber to fire Levandowski long before it did and that she was excluded from critical discussions about the engineer that took place while she was away on a trip.This suit was a big reason that Kalanick and Yoo mutually decided that Yoo and Uber should part ways.
There was a meltdown between Kalanick and an Uber driver, Fawzi Kamel, wherein the CEO was shown in a video scolding the man. When the story came out, it included a reference to that phone call and portrayed Whetstone as being sympathetic to Holzwarth and asking her if anyone from Uber had expensed the night in the karaoke bar. The story also said that Whetstone had reported the call to the legal team, which turned the information over to Holder's investigators, citing someone"with direct knowledge of the matter.
Other people at Uber saw Whetstone differently. One employee described her as"intellectually honest." Whetstone was already rich from her years at Google and wasn't under the spell of potential wealth, which drove other top players at Uber."That made her feel like she could speak truth to power with Travis," a former executive said."She wasn't part of the group of yes-men who would never disagree with him.
Such intimations were both insulting and potentially career-ruining. A PR person found to be leaking would almost definitely never work again — even if leaking about a toxic culture would spark necessary changes and be considered the ethical thing to do.This time, however, Kalanick accepted her resignation.
As Uber grew, Gurley and Kalanick began to disagree on a number of issues. Gurley was cautious. He wanted Kalanick to stop burning so much money, taper off the growth plans, and increase the bottom line.Kalanick, meanwhile, began to see Gurley as a drama-filled drag, perpetually appearing on CNBC to whine about a possible tech bubble.
Gurley was by that time under siege himself, spending 80 hours a week on Uber, daily from 5 a.m. to midnight — board meetings, special sessions, paperwork, powwows with investors. The press was hounding him, too, so much so that in April he changed his phone number. For instance, Uber's early employees and early-stage investors had shares with super voting rights , but all later-stage investors and employees had no votes at all per share. Kalanick was one of the largest holders of super voting shares. Between a combination of bylaws and loyalties, Kalanick also controlled enough board seats to make it extremely hard for the board to fire him as CEO.As Gurley pondered his options, he received an email that kicked him in the gut.
He made a choice: Kalanick had to go, and if the board wouldn't — or couldn't — do it, he'd find another way.The spring of 2017 dealt Kalanick another painful blow. On May 27, his mother was killed in a boating accident and his father was badly injured.Except one. Kalanick saw the results as a net win for Uber and told his employees so. Out of 15,000 people in the company, only a handful were bad apples and all of them were now gone. That, he pointed out, was a very low percentage, which showed that Uber was largely not a terrible place to work. And no sexual-harassment allegations were ever leveled at Kalanick himself.
On June 12, Uber announced Michael's departure. His name had been mentioned in some of Uber's scandals over the years and in some of the bad press in 2017, like one involving a second lawsuit over that India rape case. That proved to be unfair, andStill, according to one person, forcing him to resign was symbolic, a sign that Kalanick did not have an iron grip on the company anymore and couldn't protect his closest allies.
The letter gave Kalanick three hours to decide. If he refused to resign, the group would launch a PR campaign against him: more negative press, more #deleteuber.He negotiated for more time and talked to several people about his options. But he was also physically tired and, having just buried his mother, emotionally exhausted from grief. The famously combative CEO had finally run out of fight.
On July 22, this 16-person management team sent a letter to Uber's board. In it they complained that Kalanick was interfering with their work and demanded relief. Not all of them agreed with the letter, one person said. Some even thought that Kalanick was just trying to be helpful in his own way. But it was signed by"the executive leadership team" representing all of them. This was the second letter the board received from complaining executives.
Whether that clinched it for Khosrowshahi is a source of controversy among those with knowledge of the situation. But he soon picked up enough straw votes to win. Softbank had been investing in ride hailing all over the globe and wanted a piece of Uber. But it threatened to throw its weight behind Lyft if an Uber deal didn't materialize — something Kalanick dreaded.
And the long-term fallout from the feud remains to be seen. Tensions are still high between many former Uber execs.
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