From childcare to the courts, public service failures are causing chaos, says Guardian columnist Simon Jenkins
The simplest tasks seem beyond the state. It takes not weeks but months to get a passport, a dentist appointment or a room in a care home. A second-class letter can take three weeks to arrive. Crossing the Channel means a four-hour queue at Dover. Britain, post-pandemic, has taken on the aura of a badly ruled, poorly developed country. Under Margaret Thatcher, believe it or not, its public sector reforms were admired and imitated by governments around the world.
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