Emotional intelligence is not just a trait you're born with—it's also an ability you can develop. swhitbo explains how.
Recent research on emergency personnel shows the value of tapping into your emotional intelligence.One of the great truisms in psychology is that stress is in the eye of the beholder. As articulated by eminent stress researchers Richard Lazarus and Susan Folkman, what one person sees as a threat can be viewed by another person as a challenge. Think about how you respond when the day presents you with more than the ordinary set of obligations.
According to Harbin Institute of Technology’s Syeda Maryam Dilawar and colleagues , there is little empirical research that addresses this important question. As they note, “the research onunder stress, especially in the context of emergency situations is rare” . The Harbin Institute researchers sought to fill this gap but also to explore the ways that this type of decision-making could be affected by an individual’s psychological resources.
To test their hypotheses that EI would be a resource allowing emergency personnel to make decisions under duress, the Harbin Institute research team recruited participants from a wide range of sources from the city of Quetta including emergency departments and trauma centers, and police stations and checkpoints with a high number of emergency situations. The final sample of 268 respondents included physicians, paramedics, police officers, and the personnel of paramilitary troops.
Across a series of analyses testing predictive values of the combined effects of EI and amount of occupational stress on decision styles, Dilawar showed consistently that “the combination of four components of EI… creates a unique construct that can moderate the relationships of stress and behavioral responses” .
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