How Singapore's richest man went from welding in a factory for $14 per hour to owning a $17 billion hotpot restaurant chain
, Zhang said:"Why is it that I can understand my employees? It's because of my values, as well as what I experienced when I was 14 or 15."
He told the paper:"When I was 14 – a time when most men's voices break – my voice didn't break. I became unsure of myself and very nervous, I didn't dare talk to girls.Until the 1980s, the library in Zhang's county only contained propaganda books, but new ones were brought in from overseas between 1983 and 1984, including history books and poetry penned by famous Indian author Rabindranath Tagore.
"That was a huge amount of money for a group of twenty-somethings in the 1990s, so they were all a bit startled." In 1998, a friend suggested partnering up to open a third outlet in Xi'an, but the store suffered losses of 300,000 yuan within half a year. "At the time, I was only thinking: I want to change my fate of being born into poverty, and have a slightly better life than the average person."
that Haidilao was opening a new restaurant every three days, with outlets breaking even within one to three months.Zhang credits the chain's ability to maintain its legendary service to a policy of promoting internally and paying staff fairly, based on their workload.that Haidilao often promotes staff to management roles, and seldom hires outside the organization. Its CEO, Yang Xiaoli, famously started out as a waitress.
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