According to new research, the greater the surprise, the greater the appreciation. People consistently underestimate how much others in their social circle might appreciate an unexpected phone call, text, or email just to say hello. This is according to new research published by the American Psyc
New research finds that people appreciate an unexpected call, text, or email from someone in their social circle much more than people estimate.People consistently underestimate how much others in their social circle might appreciate an unexpected phone call, text, or email just to say hello. This is according to new research published by the American Psychological Association, which also found that the more surprising the connection, the greater the appreciation.
In one experiment, half the participants were asked to recall the last time they used email, text, or phone to reach out to someone in their social circle “just because” or “just to catch up” after a extended period of not interacting with them. The remaining participants were prompted to think of a similar situation where someone had reached out to them.
Across all experiments, those who initiated the communication significantly underestimated the extent to which recipients would appreciate the act of reaching out. The researchers also found one interesting variable that affected how much a person appreciated a reach out. Many people have lost touch with others in their lives, whether they’re friends from high school or college or co-workers they used to see at the water cooler before work went remote, according to Liu. Initiating social contact after a prolonged period of disconnect can feel daunting because people worry about how such a gesture might be received. These findings suggest that their hesitations may be unnecessary, as others are likely to appreciate being reached out to more than people think.
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