Tesco has extended its deadline for customers to triple the value of Clubcard points following shoppers complaining of having IT issues with its online system
meaning people will have a bit longer to redeem their points at the higher triple value.
Tesco says the technical problems are a result of the high demand to swap vouchers ahead of the original deadline after customers took to social media to complain that they were unable to swap their vouchers to use with “Reward Partners." A third customer said: “You need to sort your website out @Tesco #clubcard. You must have expected this demand for point swapping in these last few days.”
It comes as the retail giant made huge changes to its online delivery service last month, with shoppers forced to spend a minimum of £50 online or they incur an extra charge of £5 as of May 2.
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