Taylor Swift fans sue Ticketmaster over tour sale problems
Taylor Swift has said it was 'excruciating' to watch fans struggle to get 2023 tour tickets.A group of Taylor Swift fans is suing Ticketmaster after a chaotic, failed bid to buy tickets for the superstar's upcoming US tour.
According to the lawsuit, filed in California, Ticketmaster and its parent company, Live Nation, imposed artificially high pre-sale, sale and re-sale prices on fans. The suit claims an "intentional deception" that allowed third-party scalpers to buy the vast majority of tickets. Soon after, it said that a "staggering numbers of bot attacks" and "historically unprecedented demand" had overwhelmed its website.
"Millions of fans waited up to eight hours and were unable to purchase tickets as a result of insufficient ticket releases," the lawsuit claims. "Ticketmaster intentionally provided codes when it could not satisfy demands."
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