Sussex and Surrey Police forces reprimanded for recording calls

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Sussex and Surrey Police forces reprimanded for recording calls
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Surrey and Sussex police forces are reprimanded for recording more than 200,000 calls via an app.

By Christian FullerTwo police forces have been reprimanded for recording more than 200,000 phone calls without people's knowledge.

The ICO said it became aware in 2020 that staff members across both police forces had access to the app, which recorded all incoming and outgoing phone calls. "We can only estimate the huge amount of personal data collected during these conversations, including highly sensitive information relating to suspected crimes," ICO deputy commissioner for regulatory supervision Stephen Bonner said.

The app was originally intended to be used as recording software by a small number of officers but the ICO said Surrey Police and Sussex Police chose to make it available for all staff to download.

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