Subaru Disables Wireless Car Features, Blames Mass. Right-to-Repair Law

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Subaru Disables Wireless Car Features, Blames Mass. Right-to-Repair Law
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Subaru Buyers Caught in Right-To-Repair Fight Over Its Cars

Tewksbury-Pabst was one of more than 2.5 million people who voted for the ballot measure in Nov. 2020, after an expensive electoral fight marked by dueling TV commercials. She believes it will help independent auto shops compete with dealerships' in-house repair shops.

The law requires automakers to create an open standard for sharing mechanical data. Subaru spokesperson Dominick Infante said the “impossibility of complying" with that provision"is a disservice to both our retailers and our customers.” Part of the fight is also over who gets to alert drivers and encourage them to visit when the car senses it needs a repair. The current system favors dealerships, which many auto shops fear will soon put them out of work if independent mechanics can't get get easy access to the software upgrades and mechanical data needed to make basic repairs — from tire alignments to broken seat heaters.

“Denying the right to repair raises prices for consumers,” Biden said in January. “It means independent repair shops can’t compete for your business.”The Federal Trade Commission and state legislatures have also been eyeing regulatory changes. Under scrutiny are restrictions that steer consumers into manufacturers’ and sellers’ repair networks, adding costs to consumers and shutting out independent shops, many of which are owned by entrepreneurs from poor communities. U.S. Rep.

But Hohmann said most independent garages are perfectly capable of competing with dealerships on both repair skills and price as long as they have the information and software access they need. That often involves buying expensive, automaker-specific scanners, or paying for a day pass or yearly subscription to get needed access.

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