A student-loan company's call center briefly shut down due to 'technical issues' after it started notifying borrowers of their monthly payment amount in October
, and as a result, the Education Department instructed servicers to begin notifying borrowers of their monthly payments at least 21 days before the bill comes due.
Nelnet followed the department's instructions and began sending emails to borrowers informing them of the looming payment restart, but it appears it did not go smoothly. Many borrowers took to X, formerly Twitter, expressing confusion with the emails they received from Nelnet — but when they attempted to call the company for help, they experienced hours-long hold times, and some were even told the call center was closed.
"Hello, the call center line was closed to due some technical issues we were having. It is currently operating again," Nelnet
Österreich Neuesten Nachrichten, Österreich Schlagzeilen
Similar News:Sie können auch ähnliche Nachrichten wie diese lesen, die wir aus anderen Nachrichtenquellen gesammelt haben.
At least 30 lawmakers set to resume student-loan payments in OctoberThese 30 members of Congress are about to resume student-loan payments in October with millions of other federal borrowers
Weiterlesen »
NASA's Psyche mission to metal asteroid undergoes vital testing for October launchJosh Dinner is Space.com's Content Manager. He is a writer and photographer with a passion for science and space exploration, and has been working the space beat since 2016. Josh has covered the evolution of NASA's commercial spaceflight partnerships, from early Dragon and Cygnus cargo missions to the ongoing development and launches of crewed missions to the International Space Station, and spent much of 2022 chronicling the epic of NASA's Artemis 1 rocket. He also enjoys building 1:144 scale models of rockets and human-flown spacecraft. Find some of Josh's launch photography on Instagram and at his website, and follow him on Twitter, where he mostly posts in haiku.
Weiterlesen »
Immersive Harry Potter experience coming to Texas in October“Harry Potter: A Forbidden Forest Experience” will open in the Dallas–Fort Worth metroplex on Oct. 28.
Weiterlesen »
Vietnam to export 2 million swine fever vaccine doses to Philippines by OctoberVietnam will export two million vaccine doses against African swine fever to the Philippines by October, the government said on Wednesday, one week after it approved domestic use of the world's first commercial vaccines against the disease.
Weiterlesen »
The Benevolent Butcher Food Truck Will Cease Operations in OctoberThe Benevolent Butcher food truck will cease operations in October
Weiterlesen »