The free Wi-Fi on Southwest will be available from May 4 through June 10 on certain flights in the western U.S.
, Tony Roach, vice president of customer experience and customer relations, wrote in the memo to staff.
The airline currently offers Wi-Fi for $8 per day and says on its website that it blocks access to some high-bandwidth sites such as Netflix, HBO Max and Zoom. "This trial will allow Customers to stream, browse, and engage on the internet at no cost just like other complimentary services," Roach wrote."Our goal is to evaluate how the new hardware improves performance while delivering a reliable internet experience used by a large volume of Customers."
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