Bexar County does not have a 988 crisis center, so calls from the region are directed elsewhere in Texas, or even out of state.
CHCS runs its own state-mandated 24-hour crisis and substance use helpline, which will remain active, said Allison Greer, vice president of governmental relations for CHCS. “Callers to the 988 number who require emergent or urgent care services will be warm transferred to our crisis helpline.”
But because Bexar County does not have a crisis center, calls from here are directed to centers in Austin, Dallas, Fort Worth, El Paso or Houston. When those lines are full, calls are routed out of state.Sign up to receive The Daily Reach every morning.Whoops! There was an error and we couldn't process your subscription. Please reload the page and try again.. Calls in Texas have increased 87% since 2016.
Caller information is kept confidential, the FAQ states, “except in cases where there is imminent risk of harm to self or someone else, or where otherwise required by law.”
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