Drivers who get sucked into the bureaucratic vortex describe it as city-sanctioned auto theft, sometimes followed by punishing fines from the Philadelphia Parking Authority.
Gary Isaacs returned home from a trip to California in January to discover his car missing from its Center City parking spot and two alarming letters in the mail.
The next day, he called the parking authority, hoping to clear up the misunderstanding. A woman there said his car had apparently been “courtesy towed” from Camac to Lombard because while he was gone, his original parking space had been declared a temporary no-parking zone, reasons unknown. The PPA says tows from temporary no-parking zones are primarily a police function. Police say tow companies could be to blame for missing vehicles. The tow companies say police sometimes lose the information they provide.
Katie Walther, a speech therapist at a city hospital, wasn’t so lucky. Her Jetta was towed from a free parking space near Fifth and Callowhill to a metered or two-hour parking zone, then towed again to another parking spot. It racked up $626 in tickets and penalties. She fought them up until last year, before giving in and paying the full amount after getting a notice that her car would be booted.
“[W]e must deny this claim on the grounds of Non-Involvement for this occurrence,” the examiner wrote.Tirzah Vogels, who works for a biotech firm, had to pay a whopping $1,230 to get her car back after it was courtesy-towed while she was traveling for business. Same pattern: towed from a“They kind of laughed at me, like, ‘That’s not our problem. If you get a ticket, you have to pay it,’” Vogels said of her phone calls to police and the PPA. “That’s a lot of money just to get my vehicle back.
“There is no foreman to see,” Anderson said. “Those people have packed up and moved to another location.” “My operator will say, ‘I gave it to the desk sergeant,’ and the desk sergeant will say, ‘I never got anything,’” Wilson said. “It has been a problem. We try to do our best.”In Phoenix, the police department uses a statewide database that records all towed vehicles.
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