New technology like the digital payment app Zelle is making it easy to send and receive money between banks, but a U.S. senator is warning banks aren't doing enough to protect consumers. csloantv reports.
-- New technology is making it easy to send and receive money between banks, but a U.S. senator is warning banks aren't doing enough to protect consumers.
"He asked me for Zelle, and I didn't think anything of it so I sent him the payment via Zelle and few minutes had passed and no tickets," Carrazana told CBS2's Christine Sloan on Tuesday."I searched his Facebook profile that I previously reviewed that seemed legit. Now this time, it was deleted," Carrazana said."Zelle couldn't get anyone on the phone -- a live person. The automated message was, 'Reach out to Chase,'" Carrazana said.
"What's wrong with giving in a short period after a transaction the ability to cancel it by the consumer?" Menendez said."Lastly, they need to go ahead and make people whole when their system has been used to scam an individual." For their part, every time consumers use Zelle to send money, banks do warn to make sure you trust the person you're sending the money to because once you've sent it you can't cancel it, Sloan reported.
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