He explained it's an effort to reduce the frustrations of unpredictable wait times.
Lewis said she took time off work to get this done, and she welcomes news of hopefully doing this online next time.
"The employee is tired; everyone's frustrated. It's really important for us to eliminate the stress and anxiety and anger," Illinois Secretary of State Alexi Giannoulias said. If motorists qualify, the program means renewing driver's licenses online with renewals every four years.In Chicago, that means the only facility that will take walk-ins is the one in the Loop, at LaSalle and Randolph streets.
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