Journalist Amy Fenton found major differences between her recent flights with the budget airlines.
A woman who has jetted off across the world with a variety of different airlines has detailed her recent experiences with two budget firms - and revealed they were "worlds apart". Amy Fenton, senior reporter with Lancs Live, has flown from Manchester Airport with both Ryanair and easyJet in recent months.
Amy said: "But being treated like royalty in business class is a rarity for the vast majority of us and when we set off on a family holiday it's far more likely that we'll fly with a budget airline such as easyJet or Ryanair. The runways at Manchester Airport are dominated by their unmistakable orange and blue liveries which have become part and parcel of a trip abroad.
Amy flew to Rhodes with Irish airline Ryanair at the end of August, and the trip started well. She chose the "amazing" meet-and-greet parking option at Manchester airport and had treated herself to an Escape Lounge pass - which she says she'll "always add to a holiday from now on". "It took me around 90 minutes to get from the terminal entrance to security, where everyone was voicing their frustration at the delay to what should have been a smooth and seamless start to their holiday."
"After I got home I complained to Ryanair but gave up after receiving a reply which stated 'we are having trouble classifying your support request reason'."
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