If a salesperson comes to your door selling solar, do your homework before making a commitment.
Rosie Romero Special to the Arizona Daily Star Gone are the days of the Fuller Brush, Kirby vacuum, and other Willy Loman-esque door-to-door salesman. Today’s door-to-door salespeople are lead farmers. If you decide to hear their pitch, there are questions you need to ask them and yourself, particularly in the case of solar salespeople.
May I see a copy of your sales permit ? Many municipalities require a special soliciting permit for companies selling door-to-door. While having the appropriate permit does not guarantee the company can be trusted, it does let you know they have taken the steps for a required permit. Kyle Ritland of Sun Valley Solar, a Rosie-Certified Partner, highly recommends buying the system directly from a company who will install and service it. Make sure they are backing it and will be there long-term. Third party sales teams are not accountable for the system. They can say whatever they want up front because they are not responsible for installing and servicing. They over-promise what the system can actually do and then the customers’ expectations are out of alignment.
Who is responsible for the roof? The roof condition is extremely important. A professional, licensed roofer should inspect your roof before you sign a contract. The roof must be able handle the load of the panels. If the roof is repaired after the solar is installed, all panels will need to be removed and reinstalled, which is another cost. Some companies, like Sun Valley Solar, have a roofing division because of that issue.
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