The force says a 'high number' of operators are absent due to the new Covid self-isolation rules.
Assistant Chief Constable Alan Speirs said: "The new Omicron Covid variant is having a significant effect on the country and Police Scotland is included in that.
"We, like any other organisation, are dealing with a large number of absences due to the high transmissibility of Omicron, however, I would like to reassure people that the 999 and 101 service is here and is ready to assist as we face this new challenge in the pandemic." Mr Speirs said the force is taking "all steps necessary" to protect its critical services and maintain staffing levels throughout its contact centres.
But he added: "We also need to make people aware that the serious effects of Omicron is likely to impact our non-emergency 101 service."The 999 number is for emergencies only and should be used to call for urgent police assistance when there is an immediate danger to life or safety, or if a serious crime is happening right now."
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