One of Scotland's main police control rooms used fake system for eight years, documents seen by the BBC say
The documents reveal that the DUMY call sign was used at Bilston Glen in Loanhead, Midlothian, from at least 2007 until the system was discovered in 2015 and stopped.
The lawyer who acted for one of the bereaved families has told the BBC they were never told about the DUMY process. "These are exactly the kind of things that should be flagged to the board so that we can start an internal investigation or inquiry," she said.Two heavily-redacted documents were released to BBC Scotland after a lengthy Freedom of Information process with Police Scotland.
When a call was given to DUMY, the system would recognise that it had been allocated successfully - but instead, these calls were parked on a separate list.These internal targets were not published, but the then Chief Constable Stephen House was known to be target-driven, and staff have previously spoken about the pressure to meet them. Stephen House has been approached for comment.
A second briefing document, dated 28 July 2015, reveals that the DUMY practice was in use at the Lothian and Borders force from at least 2007, and continued for two years after the country's regional forces merged into Police Scotland in 2013. The DUMY system was up and running for another six weeks before a member of the Glasgow control room noticed and raised the alarm.
"A report was completed with recommendations made. The subject of the report and its findings is a matter for Police Scotland to formally comment on." A priority one call is designated as "immediate" and described as "an ongoing incident where there is an immediate or apparent threat to life or a serious crime in progress". Police Scotland targets stipulate that a police car must be dispatched within five minutes.
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