Perspective: Millions of refugees need broadband, too
Syrian refugees stand outside their tents as they watch the opening ceremony of a school in the Bekaa valley town of Saadnayel, east Lebanon, on April 23. By Larry Downes Larry Downes Email Bio Follow Contributor April 24 at 8:33 AM While concerns about the costs and benefits of digital technology grow, there are still daily reminders of the good that innovation can and does do.
“Further, connectivity facilitates innovations — such as using secured digital cash-based support — that improve the delivery of essential services and accelerate the refugees’ return to self-reliance." The reasons for low adoption among refugees are mostly obvious, including the cost of mobile devices and service plans. Network access and electricity may not be available in the places where refugees live. Even something as basic as the lack of identity papers, which refugees often don’t have, can make adoption impossible. Many host countries require proof of identity just to obtain a SIM card.
Ultimately, the gap becomes so great that a combination of start-ups, forward-thinking businesses and leaders in civil society learn to innovate beyond the limits of old industry operating models, often by building new digital ecosystems. It’s that sudden release of potential economic energy that makes disruptive innovations, well, disruptive.
At the time, India’s mobile market was experiencing intense competition among several providers. Most investors would have seen little opportunity for a new entrant, especially given the high initial costs of building a new communications infrastructure.
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