Ofgem's prepayment rules are too little too late

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Ofgem's prepayment rules are too little too late
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The energy industry says it has worked hard to help customers through the price shocks of the last 18 months but it still forcibly installed 94,000 PPMs last year, which looks more routine than a 'last resort', writes Sky's pkelso

The average level of debt has risen to more than £1,056 for electricity arrears and £797 for gasThe forced installation of prepayment meters is a response to a problem that used to be an aberration.

Energy suppliers need to get paid somehow, so the murky practice of courts granting corporations access to private homes was largely conducted in the shadows. With millions of families stretched by rising bills, and debts to suppliers soaring, hundreds of thousands of customers have come under pressure.

The average level of debt has been rising too, to more than £1,056 for electricity arrears and £797 for gas.The energy industry says it has worked hard to help customers through the price shocks of the last 18 months but it still forcibly installed 94,000 PPMs last year, which looks more routine than a"last resort".

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Ofgem tightens guidelines for energy suppliers on prepayment meters\n\t\t\tExpert insights, analysis and smart data help you cut through the noise to spot trends,\n\t\t\trisks and opportunities.\n\t\t\n\t\tJoin over 300,000 Finance professionals who already subscribe to the FT.
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