Mental health workers at Resilience Lab, a Manhattan startup that matches people with therapists who provide remote counseling, is likely to be the first in the booming teletherapy sector to unionize.
Company officials have declined to answer questions about why the 12 therapists were dismissed. CEO and co-founder Marc Goldberg said patients were allowed to continue seeing their therapists outside of the Resilience platform.
Resilience Lab, founded in 2019, sought to set itself apart from competitors in the increasingly crowded teletherapy space. The company “[Resilience Lab] was sold to us as a group private practice that sounded very inclusive... and it’s become a mental health tech startup,” said a Resilience Lab employee who sits on the union organizing committee and spoke on the condition of anonymity out of fear of retaliation by management. “A group private practice wouldn’t hire people from Uber to tell therapists how to do their jobs.”
At least one of the therapists who was fired, Tanya Tripi-Weiss, remains on the union organizing committee. She said she was already considering leaving the company over the new contract when she was let go in the November action.
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