The Nintendo Switch is going strong after more than six years on the market and welcomes one of 2023's biggest games, The Legend Of Zelda: Tears Of The Kingdom, next month. Despite the console's popularity, players have long complained about issues with its controllers.
that repairs for responsiveness syndrome relating to control sticks will be conducted at no charge by official Nintendo repair centres."Advertisement
The European Consumer Organisation , which made a formal complaint to the EU about the issue in 2021, welcomed the offer but said it was a"short-term fix". "Nintendo can still sell the console with the potential bug," deputy director general Ursula Pachl said.Rocio Concha, Which? director of policy and advocacy, said many customers will already have bought potentially expensive replacements over the years - a pair of Joy-Cons retails for £59.99.
He said:"As well as free repairs, Nintendo also needs to commit to compensation, refunds, or replacements for any consumers who have been impacted by this issue since the launch of the console and promote this scheme so that consumers know that support is available."
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