Patients are staying an average of seven days in hospital for treatment, a BBC investigation finds.
The Nuffield Trust's warning comes as BBC Wales Investigates followed frontline staff at Wales' largest health board last winter to see the pressures and how staff struggled to cope with demands of a system some feel is failing under intense strain.The team met Catherine Magliocco who had to wait more than 12 hours in an ambulance outside her local A&E in north Wales after being taken to hospital complaining of chest pains.
"There's obviously a lot of work to do with other people," Catherine said. "So you just have to wait unfortunately." Lindsey Bloor, the hospital's A&E manager, said she had to apologise to patients for long waits on a regular basis, but said staff could not do any more to ease pressures, and were a "victim of the system"."Often we will have a plan to bring the longest person in, but then someone will come into the waiting room with chest pains, for example, and is clinically more urgent than a patient that is stable on the back of an ambulance.
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