Apple, Microsoft, and Google all receive poor grades on repairability report card
US PIRG calculated an overall repair score for each of the companies it looked at. It did so by averaging the French repairability indexes for that company’s products with the subscore for ease of disassembly, a criteria Proctor felt should be given additional weight since being able to physically take apart a device is “the most permanent and universal aspect” of its repairability.
By contrast, Dell and Asus rose to the top of the list for repairable laptops. The 36 Dell and 22 Asus laptops US PIRG scored, lists that include mostly the companies’ current models as of December and January, averaged 7.81 and 7.61 points, respectively. Motorola performed comparably on the smartphone front, receiving 7.77 out of 10 points across 18 phones.