'My holiday could be ruined because of a Passport Office error - I'm furious'
"It's a bit out of order trying to charge us again for their incompetence," she said.Aidan has been left "really upset" by the delays, and has urged Christine and husband Jeff, 49, to go without him.
"I'm really anxious because I don't want to leave him at home on his own and I can't cancel my holiday as I would lose all my money," the mum said. "If I try and defer my holiday I will be charged almost the price of the the break, because it's less than two weeks until we travel.Christine claims that over the course of around seven phone calls to officials, she's heard "kids in the background, doors being shut and TVs on"."They aren't interested in helping you. They have just taken our details and that's the last we've heard of it.
A HM Passport Office spokesman said: “Staff are processing approximately 250,000 passport applications each week and between March and May 98.5 per cent of applications were completed within 10 weeks.
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