After a FOX 4 report about a moving company under investigation for holding a North Texas woman's furniture for over a month, the company has now promised to issue her a full refund and get her furniture to her as soon as possible.
under investigation for holding a North Texas woman's furniture for over a month, the company has now promised to issue her a full refund and get her furniture to her as soon as possible.
In an interview with FOX 4 on Monday, Cascella claimed her moving company was "holding her belongings hostage." Now on Tuesday, she’s supposedly on track to receive her stuff and a full refund.A North Texas woman filed multiple reports with law enforcement against the moving company she used to relocate from California. She still doesn't have her furniture after they picked it up in mid-June.
"So we want consumers to do their research and do their homework before hiring a moving company," said Monica Horton with the Better Business Bureau of North Central Texas. First National Van Lines is not accredited by the Better Business Bureau. It chose not to comment on Monday before our initial story aired.
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