In a new report, the Health Service Ombudsman’s office said that “if we do not start tackling these issues differently, there will be more tragedies”.
It pointed to the latest national NHS maternity survey which “shows a decline in people’s positive experiences of using maternity services”, adding that “women are not being listened to when they raise concerns about their pregnancies, babies, or their own health”.
“We also appreciate the hard work of healthcare staff to improve them, especially when the NHS is under such significant pressure.“Culture, systems and processes can get in the way of achieving that goal. This did not follow the hospital trust’s policy. It also meant Miss Michael experienced pain and needed two more operations months later to remove the rest of the placenta.
The report also detailed the story of Miss O, who was 21 weeks pregnant when she miscarried her daughter alone on the hospital floor at Barts Health NHS Trust in 2020.
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