DEAR MISS MANNERS: More often than not, when I must communicate with vendors or companies who have customer service centers in other countries, ...
DEAR MISS MANNERS: More often than not, when I must communicate with vendors or companies who have customer service centers in other countries, I simply can’t understand the representatives I speak with. I have difficulty with foreign accents and have to ask the person on the other end to repeat the information several times.
GENTLE READER: The problem is not the nationality of the representative, but whether you can understand what is being said. There are native English speakers who, because of regional accents, cannot understand one another at all, and many people who learn English later in life have decidedly better grammar than those born to it.
The main excuse is that they need to feed their dogs at a certain time. I find it infuriating that my party is to be planned around their dogs’ eating needs. But also, I feel very disrespected, being told when my party will start. I have my own reasons for why I want to start the evening earlier -- and I am the host. Why should their reasons override my party’s start time?
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